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1. Introduction
Just Scale Group LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or our document preparation services.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information Provided by You
- Name
- Address
- Email address
- Phone number
- Case‑related information you provide for document preparation
- Identification documents for notarization or RON services
B. Payment Information
Payments are processed through secure third‑party providers. We do not store full credit card numbers or banking information.
C. Website Usage Information
We may collect non‑personal data such as:
- Browser type
- Device type
- Pages visited
- General location (city/state)
- Time spent on the website
This helps us improve our website and user experience.
3. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Preparing legal documents based on the information you provide
- Contacting you regarding your services
- Scheduling appointments
- Processing payments
- Providing customer support
- Maintaining internal records
- Improving our website and services
We do not use your information for marketing without your consent.
4. Confidentiality & Non‑Attorney Status
As a non‑lawyer document preparation service, we maintain strict confidentiality. However:
- We do not provide attorney‑client privilege
- We do not provide legal advice
- We do not represent you in court
All information is used solely to prepare documents at your direction.
5. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure storage systems
- Encrypted communication when available
- Limited access to client files
- Secure payment processors
No system is 100% secure, but we take appropriate measures to protect your data.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
- With courts or agencies at your direction
- With notary platforms for RON services
- With payment processors to complete transactions
- When required by law, subpoena, or court order
We do not share information with third parties for marketing.
7. Cookies & Tracking Technologies
Our website may use cookies or similar tools to:
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
You may disable cookies in your browser settings.
8. Your Rights
You have the right to:
- Request access to your information
- Request corrections to inaccurate information
- Request deletion of your information (unless required for legal or business purposes)
- Opt out of non‑essential communications
To exercise these rights, contact us at info@justscalegroupllc.com.
9. Data Retention
We retain client information only as long as necessary to:
- Complete your requested services
- Comply with legal obligations
- Maintain business records
After that, information may be securely deleted.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website or services means you accept the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us:
Just Scale Group LLC Email: info@justscalegroupllc.com Website: www.justscalegroupllc.com